Infy Trade Tech

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    Prop Firm Infrastructure

    Prop Firm InfrastructureBuilt to Operate at Scale.

    From challenge architecture and prop firm CRM to MT5 Manager API, risk technology, payouts, platform administration and managed operations — InfyTradeTech builds the infrastructure behind modern prop firms.

    Track Record/ 01

    We have sat inside the prop-firm model.

    Prop firms are not brokerages with a different landing page. The economics, the evaluation logic, the payout controls and the daily operational load are all different — and that is the layer we build and run.

    50+

    Prop firms consulted

    Full

    Lifecycle coverage

    24/7

    Operational cover available

    Prop Firm Operating Architecture/ 02

    One operating layer across the entire trader lifecycle.

    A modern prop firm is not a set of tools bought separately. It is one connected system where a purchase becomes an account, an account carries rules, rules produce decisions, and decisions move money.

    01 / Build02 / Automate03 / Operate04 / Scale
    01

    Website & acquisition

    Brand, challenge catalogue, campaign traffic, affiliate attribution.

    02

    Checkout & payments

    Challenge purchase, fraud checks, coupon logic, settlement into the ledger.

    03

    Prop firm CRM

    The system of record: trader, orders, accounts, evaluations, KYC, payouts.

    04

    Challenge & rule engine

    Programme templates, objectives, drawdown models, eligibility state.

    05

    Trading platform

    Account creation, groups, leverage, symbol sets, execution environment.

    06

    Risk engine

    Continuous account and firm-level monitoring, breach detection, alerts, actions.

    07

    Operations

    The humans who review, approve, escalate and repair what automation flags.

    08

    Payouts

    Eligibility, approval chain, execution, reconciliation, ledger write-back.

    09

    Reporting, affiliates & growth

    Cohort economics, pass rates, payout ratios, partner performance.

    Prop Firm CRM/ 03

    The administrative and operational core.

    The CRM is where the firm actually exists. Traders, accounts, evaluations, payments, platform state and operational history live in one record — and everything else in the stack reads from or writes to it.

    01

    Trader & account management

    • One trader record holding identity, contact history, devices, payment methods and every account ever issued
    • Challenge purchases, evaluation accounts and funded accounts linked to that record with their full state history
    • Account status transitions — active, passed, breached, expired, reset, suspended, closed — written as an auditable event trail
    • Credential issuance, password resets, platform re-links and group moves as controlled operational actions
    • Notes, flags, escalations and internal ownership so any operator can pick up a case cold
    02

    Challenge configuration

    • Programme templates for one-step, two-step, multi-stage and instant-funding models
    • Per-template objectives: profit target, daily loss limit, maximum loss limit, minimum trading days, time limits
    • Drawdown model selection — static, trailing or intraday equity-based — bound to the account at provisioning
    • Behavioural rules: news windows, weekend holding, EA and copy-trading restrictions, lot and risk ceilings, consistency parameters
    • Pricing, resets, discounts, add-ons and refund handling attached to the same template
    • Versioning, so a rule change never silently rewrites the terms an existing trader bought
    03

    Evaluation & progression

    • Live objective tracking per account with the exact metric the trader sees
    • Automatic phase transitions and funded provisioning on a clean pass
    • Manual review queues for borderline passes, ambiguous rules and disputed measurements
    • Full metric snapshot archived at every stage close, for disputes months later
    04

    Back office & administration

    • Role-based access with segregation between support, dealing, finance and administration
    • Approval chains where the requester is never the approver
    • Bulk operations for group moves, notifications, credential re-issues and programme migrations
    • Complete audit logging of every operator action against every trader record
    Prop firm operations office at night with trading screens overlooking a city skyline
    Prop Firm CRM · Command Centre
    Challenge Lifecycle/ 04

    Purchase → provisioning → phases → funded → payout.

    The lifecycle below is the operating model of a prop firm. Each stage names what fires automatically, what a human still decides, and which layer owns the record. Firms that cannot answer those three questions per stage end up running the business out of spreadsheets and screenshots.

    01 PURCHASE

    Challenge purchase

    Trader completes checkout for an evaluation product.

    System actions
    • Payment captured, fraud and velocity checks applied
    • Order mapped to a challenge template: size, phase count, objectives, fee
    • Trader record created or matched to an existing profile
    • Confirmation and credentials sequence queued
    Operations involved · CRM · Payments
    • Review of flagged payments, duplicate identities and coupon abuse
    • Manual release of orders held by the fraud rules

    Challenge purchase: Trader completes checkout for an evaluation product.

    Account provisioning: Paid order confirmed and eligible for an evaluation account.

    Evaluation phase 1: First trade placed on the evaluation account.

    Phase transition: Phase 1 objectives met without a breach.

    Funded trading: Funded account active.

    Payout and scale: Trader requests a payout inside an eligible window.

    Exception Paths/ 05

    The happy path is the small part of the work.

    Breaches, resets, expiries, disputes and failed verification are where prop firms lose money, time and reputation. Every exception below needs a defined owner, an evidence trail and a trader-facing message — configured before launch, not improvised after the first complaint.

    Breached

    A hard limit is hit. The account is disabled at the platform, the breach is recorded with the exact equity point and rule that triggered it, evidence is retained for dispute handling, and the trader is notified with the measurement. Exception path: a verification review before any irreversible action, because a false breach is the most damaging operational error a prop firm can make.

    Reset / retry

    The trader purchases a reset on a breached or expired evaluation. A new account is provisioned against the same trader profile, the prior attempt stays in the history, and reset revenue is attributed separately from first-time challenge revenue.

    Expired

    A time-limited evaluation reaches its end date without a pass or breach. The account is closed, the attempt archived, and the trader routed into a reset or re-purchase sequence.

    Inactive

    No trading activity within the inactivity window. Accounts are flagged, then closed under the published rule, freeing platform capacity and keeping the account book honest.

    Rule violation under review

    Behaviour-based flags — copy correlation across accounts, news-window abuse, coordinated group trading — are held for human investigation rather than auto-enforced. Outcome is documented: cleared, warned, or terminated.

    Refund / chargeback

    Refunds and disputes reverse the order, revoke the account and mark the trader record. Chargeback evidence packs are assembled from the checkout, credentials-delivery and trading history.

    Payout dispute

    A rejected or reduced payout escalates with its calculation, trade history and the rule reference behind the decision — the record you need when a trader takes the dispute public.

    KYC failure

    Failed or unresolvable verification at the funded transition. The funded account is withheld, not silently abandoned, and the case is closed out with a documented outcome.

    Prop Firm Dashboard/ 06

    Two views of the same truth.

    The trader sees their objectives measured exactly as the firm measures them. The operator sees the estate. Both read from the same records, which is what stops disputes before they start.

    Trader portal
    • Active challenge and current phase
    • Profit target progress against the exact firm metric
    • Daily and maximum drawdown headroom in real time
    • Remaining objectives: trading days, time limits, consistency
    • Performance history across attempts and accounts
    • Account information and platform credentials
    • Payout eligibility, requests and status
    • Notifications, announcements and support entry point
    Admin command centre
    • Total traders and new registrations by cohort
    • Active evaluations by programme and phase
    • Funded accounts and aggregate funded exposure
    • Breaches, with the rule and equity point that triggered each
    • Payout queue by state: requested, in review, approved, paid
    • KYC status and document escalations
    • Platform accounts, groups and provisioning failures
    • Payment status, refunds, chargebacks and reconciliation gaps
    • Affiliate performance and attributed revenue
    • Operational and financial reporting
    Prop firm administration console showing platform accounts, groups and provisioning state
    Platform administration console
    Onboarding & KYC/ 07

    From first click to a provisioned account.

    Onboarding is a payments problem, an identity problem and a provisioning problem at once. Each step has to leave a record the next step can rely on.

    Registration

    Account creation, email and device verification, campaign and affiliate attribution captured at source.

    Challenge selection

    Programme, account size and add-ons chosen against the live template catalogue.

    Checkout

    Payment captured through the connected provider, with fraud, velocity and duplicate-identity checks.

    Client record creation

    The trader profile is created or matched, and the order attached to it as the commercial anchor.

    KYC

    Manual review workflows or an integrated third-party provider, depending on what the firm operates.

    Document status

    Requested, submitted, under review, approved or rejected — visible to both the trader and the operator.

    Account provisioning

    Platform account created, rules bound, credentials delivered, record linked.

    We build and operate the technology and the workflow. We do not provide regulatory or legal advice on what verification your model requires — that sits with your own advisers and, where applicable, your regulator.

    Payments & Payout Operations/ 08

    Money in, money out — both are operations.

    Challenge checkout and trader payouts are the two workflows that decide whether a prop firm is trusted. Both need controls, evidence and reconciliation, not just a payment button.

    Challenge purchase
    1. 01Trader
    2. 02Checkout
    3. 03Payment provider
    4. 04CRM
    5. 05Account provisioning
    Payout
    1. 01Payout request
    2. 02Eligibility & rule check
    3. 03Operational review
    4. 04Approval
    5. 05Payment processing
    6. 06CRM / ledger update
    • Payment-provider integration and multi-PSP routing
    • Card, bank transfer and wallet methods where the provider supports them
    • Refunds, chargebacks and dispute evidence
    • Payout approval chains with requester/approver segregation
    • Reconciliation against processor and bank statements
    • Transaction status visible to trader and operator
    • Ledger write-back on every money movement
    • Reporting on payout ratio, timing and failure rate

    We integrate the providers you are approved with and help you prepare the application pack. We cannot guarantee acceptance by any payment provider or bank — that decision is always theirs.

    RiskMan/ 09

    Automated risk intelligence for prop-firm operations.

    RiskMan is software. It watches every account continuously, evaluates the rules the account was issued under, and surfaces what needs a decision — with the evidence attached.

    Real-time account monitoring

    Equity, balance, margin and open exposure tracked continuously against the rule set bound to each account.

    Drawdown monitoring

    Daily and maximum loss thresholds evaluated against the drawdown model the account was issued under.

    Exposure monitoring

    Position and symbol concentration at account level and aggregated across the funded book.

    Rule breach detection

    Deterministic detection with the triggering metric recorded as evidence for dispute handling.

    Trader classification

    Segmentation by behaviour and performance profile to drive different treatment and review priority.

    Thresholds & alerts

    Configurable warning levels ahead of hard limits, routed to the operators who act on them.

    Automated actions

    Configured responses such as flagging, restriction or account disablement where the firm chooses to automate them.

    Reporting

    Breach, exposure and behaviour reporting for management review and programme design.

    RiskMan dashboard showing account drawdown, exposure and breach alerts
    RiskMan · Risk monitoring
    Behaviours a prop-firm risk layer may need to control

    News-gap exploitation around scheduled releases

    High-frequency and latency-sensitive patterns

    Strategies that exploit pricing or execution artefacts rather than market direction

    Hedging across paired accounts or between traders

    Passing-service and account-farming patterns

    Trade-duration and holding-time rule violations

    These are the scenarios prop firms ask us about most. Which of them your system detects, and how, depends on the rules you write and the data your platform exposes — we scope that honestly before we build.

    Risk Engines/ 10

    Bring your risk engine.Or build one with us.

    We are not locked to one risk product. If a firm already runs an engine that works, we integrate it. If nothing on the market fits the programme, we build the logic.

    RiskMan

    Our own automated monitoring and breach-detection layer.

    Third-party engines

    Integration with compatible risk systems, subject to their interfaces and your platform.

    Custom rule engines

    Programme-specific evaluation and enforcement logic built to your model.

    Custom exposure logic

    Firm-level aggregation and concentration rules beyond per-account limits.

    Custom breach detection

    Detection built around the specific behaviours your programme has to prevent.

    Automation & integrations

    Actions, alerts and platform/API wiring across the stack.

    Every integration is scoped against technical feasibility first. If a platform or vendor does not expose what a requirement needs, we say so before the contract, not after.

    24/7 Dealing Desk & Risk Operations/ 11

    Automation detects.Experienced operators decide.

    A managed human layer sitting on top of the software — because the decisions that cost a prop firm money are judgement calls, not thresholds.

    What the desk does
    • Continuous market and session supervision
    • Firm-level exposure oversight across the funded book
    • Trader behaviour monitoring and pattern review
    • Account and risk review before irreversible actions
    • Escalation handling to agreed thresholds
    • Dealer intervention within the mandate you set
    • Routing and hedging recommendations
    • Live operational decision-making during volatility
    The distinction, stated plainly

    RiskMan

    Software. Monitors, detects, alerts and executes configured automated actions. Licensed as a product.

    24/7 Dealing & Risk Management

    A managed human service. Qualified dealers and risk operators working your book to a contracted scope and mandate. Never merged with the software offering.

    MetaTrader 5 Manager API/ 12

    MT5 Manager API,built into your prop firm stack.

    Automated provisioning, phase transitions and accurate risk state all depend on one thing: programmatic control of the trading server. This is the layer most prop firms underestimate.

    Create trading accounts for evaluations and funded stages

    Update account information, leverage and permissions

    Manage account groups and move accounts between environments

    Apply funding, credit and balance transactions

    Retrieve trading history for objective and dispute evidence

    Retrieve balance, equity and margin state

    Retrieve open-position data for exposure calculations

    Synchronise platform data into the CRM record

    Automate challenge provisioning and phase transitions

    Provision funded accounts on their own group and terms

    Execute account status actions: enable, disable, restrict

    Drive custom operational workflows against the platform

    Manager-level access depends on your MetaTrader 5 licence and server arrangement. We build the integration and the workflows around it; the licence itself remains between your firm and the platform vendor.

    APIs & Webhooks/ 13

    An API surface, not a set of point integrations.

    The value is in the connections. A signup on the website, an account on the platform, a rule state in the risk engine and a payout in the ledger have to be the same story.

    Trading API

    Platform actions and data: accounts, groups, transactions, history, exposure.

    Prop CRM API

    Traders, orders, evaluations, account state, payouts and back-office records.

    Registration API

    External signup, checkout and campaign flows that feed the CRM directly.

    Payment API

    Provider workflows for challenge purchases, refunds and payout execution where supported.

    Webhooks

    Event-driven automation on purchase, provisioning, breach, pass, payout and KYC events.

    Data sync

    Real-time or scheduled synchronisation between platform, CRM and risk layers.

    Reference architecture
    Website
    CRM API
    MT5 Manager API
    Risk engine
    Payment APIs

    Events flow both ways: a checkout triggers provisioning, a breach updates the trader record, an approved payout writes back to the ledger and the platform.

    Custom Prop Firm Development/ 14

    If it doesn't exist,we build it.

    Most prop firms hit the same wall: the off-the-shelf stack covers eighty percent of the model and nothing covers the twenty percent that makes the firm different.

    Custom trader dashboards and portals

    Custom back-office and internal operational tools

    Challenge engines and bespoke evaluation logic

    Custom risk engines and breach detection

    Platform plugins and server-side integrations

    APIs, webhooks and event pipelines

    Payment-provider integrations

    Reporting and analytics systems

    Workflow automation across CRM, platform and payments

    Web and mobile interfaces

    Multi-Platform Infrastructure/ 15

    Designed around the platform you actually run.

    MetaTrader 5

    Manager API integration, group architecture, provisioning and data synchronisation.

    cTrader

    Integration where the firm's licence and the platform's interfaces support the required workflows.

    Match-Trader

    Integration scoped to the available interfaces and the firm's commercial arrangement.

    DXtrade

    Integration scoped to the available interfaces and the firm's commercial arrangement.

    These are supported integrations, scoped to what each platform exposes and to your own licensing. Supported integration is not the same as official partnership, and we do not present it as one.

    Website & Acquisition/ 16

    Your acquisition engine, before the CRM begins.

    The front end is not marketing decoration. It is the first operational surface: it sells the programme, takes the money and hands a clean record to the CRM.

    Branded prop-firm website built for challenge conversion

    Responsive desktop and mobile experience

    Challenge and programme pages with transparent rule presentation

    Checkout wired directly into the CRM and provisioning

    Trading-platform and portal integration

    Affiliate and campaign attribution from first click

    Live chat and support entry points

    Multilingual content and localised interfaces

    CMS for content the marketing team owns

    SEO-ready architecture, performance budgets and security hardening

    Hosting, monitoring and backups where contracted

    Growth, Engagement & Support/ 17

    The layer that turns one challenge into a cohort.

    Affiliate & partner engine
    • Affiliate registration and approval
    • Referral links and attribution windows
    • Coupon and promotional-code tracking
    • Multi-tier partner structures
    • Commission logic by programme, volume or revenue share
    • Campaign-level attribution and reporting
    • Partner payout workflows
    Leaderboards & competitions
    • Live leaderboards
    • Competitions and campaign events
    • Trader rankings
    • Milestone certificates
    • Social sharing assets
    • Promotional codes
    Support & communication
    • Support tickets with departmental routing
    • Live chat integrated into the trader portal
    • Notifications and firm-wide announcements
    • Operational alerts routed to the responsible team
    • Support performance and resolution reporting

    Availability depends on the stack you run — some of this ships with the CRM, some is delivered through custom development. We confirm which is which during scoping.

    Multilingual & Global Operations/ 18

    Built for firms with traders in every timezone.

    • Multiple interface languages across trader-facing surfaces
    • Localised content and communication templates
    • Global payment providers routed by region where available
    • Timezone-aware operational scheduling, cut-offs and payout cycles
    • Infrastructure placed close to the trading environment
    Prop Firm Setup/ 19

    Starting from zero?

    The minimum architecture to launch a credible prop firm, in the order the decisions actually have to be made.

    01

    Define the operating model

    Challenge structure, rules, drawdown model, profit split, payout cycle and the risk posture behind them.

    02

    Establish entity & business infrastructure

    Corporate structure, contracts and commercial arrangements where required for the model.

    03

    Select the trading platform

    Platform, environment and group architecture chosen against the programme design.

    04

    Deploy the prop firm CRM

    The system of record, roles and approval chains configured before any trader exists.

    05

    Configure challenges

    Templates, objectives, pricing, resets and versioning.

    06

    Connect payments

    Provider integration, checkout, refunds and reconciliation into the ledger.

    07

    Implement KYC

    Manual or integrated verification workflows with clear document states.

    08

    Configure risk

    Thresholds, alerts, automated actions and the escalation path behind them.

    09

    Build the website & checkout

    The acquisition front end, wired end-to-end into the CRM.

    10

    Test and go live

    Full lifecycle rehearsal — purchase, provisioning, breach, pass, payout — before real money moves.

    Existing Prop Firms/ 20

    Already live?Upgrade without starting again.

    Most firms do not need a rebuild. They need one layer replaced without losing the history the business runs on.

    • CRM migration without losing trader or account history
    • Trading-platform migration and group re-architecture
    • Payment-provider changes and multi-PSP routing
    • Custom integrations between systems that do not speak to each other
    • API development to remove manual operational work
    • Risk-system upgrades or replacement
    • Operations outsourcing, partial or full
    • Back-office optimisation and workflow redesign
    • Custom modules for the gaps the platform never covered
    Reporting & Analytics/ 21

    The numbers that decide whether the model works.

    Challenge statistics by programme and cohort

    Trader performance and pass-rate distribution

    Payout volume, ratio and timing

    Revenue by programme, reset and add-on

    Payment reconciliation and settlement gaps

    Breach data by rule and stage

    Affiliate and campaign performance

    Account status across the estate

    Custom reporting built to the firm's own management view

    Prop Firm Operations/ 22

    We do not only build it. We run it.

    Software does not process a payout, chase a document or repair a failed provisioning at 02:00. People do. We provide that team.

    • Challenge and account workflows run to documented SOPs
    • Trader lifecycle management across every stage
    • Account provisioning and provisioning-failure repair
    • KYC review and document escalation
    • Payout processing under the firm's approval controls
    • Payment reconciliation against processor statements
    • Platform administration: groups, leverage, symbol sets, environments
    • Operational and management reporting
    • Escalation handling and incident response
    Questions/ 23

    Prop firm technology, answered directly.

    Prop Firm Infrastructure

    Build the infrastructurebehind your prop firm.

    Prop Firm Infrastructure

    Talk to the team that runs the machine.

    Infy Trade Tech Limited provides technology, software and consultancy services to businesses only. We do not offer trading, investment or brokerage services to the public, do not accept or hold client funds, and do not act as a liquidity provider or payment service provider.